Surepark is a program designed for frequent parkers who would prefer to have guaranteed parking in a designated area of our terminal parking. There is a one-time membership fee of $200; plus refundable card deposit fee of $50. Click here to see the parking rates at IAH.

We are now accepting new applications for Surepark Members. You can fill out the application on line below or fill out applicaton and fax to our office or email your application to the email address listed below.

On Line Application - Please read application below before completing application on line.

Surepark Application PDF - Please download and read the terms & conditions of Surepark membership before completing on-line application.

Surepark Member Application-Word Document

Applications are processed in the order they are received. Please call Kathy Kuykendall at 281.233.1733 or email her at kkuykendall@parking.com.

The designated parking area is nested in the terminal parking at the entrance of the C West Garage.

 

Surepark Members:

If you experience any parking related issues, please contact the garage management. If your card is not working, if you are unable to enter or exit or if you have other operational concerns, please call:

Main Office Dispatcher @ 281.233.1730, Opt#2

Or call 281.233.7021 for the garage manager.

You can always email our staff, send a message by clicking on the following links:

John Guidry-Operations Manager or Ysedria Clay .

If you have any billing issues or questions, please contact the main accounting office or email Kathy Kuykendall at kkuykendall@parking.com.

If you have any issues you would like to share with management, please see our page of contacts and choose the applicable contact name.

 

 

 

 

 

 

 

Surepark FAQ:

How does this work with EZ Tag?

Presently, we ask that all Surepark members opt out of the EZ Tag airport parking. The gate readers for EZ Tag will "read" your entrance and therefore create a conflict with the Surepark readers. When you arrive at the second nested area for Surepark, the reader will not recognize your previous entrance and you will experience difficulty with your entrance.

We have completed the construction and there is now a dedicated entrance for Surepark members.

How do I update my account and/or credit card on file information?

Our staff attempts to notify members when the credit card on file is about to expire. Please assist us in this adminstration, by notifying us when your credit card expires and/or if the card is replaced by another card.

You can update your membership information at any of the contact numbers for our staff. Or you can click on the update my account icon at the top of this page.